Customer Feedback Template
👂 Accumulate & manage feedback
Collect feedback from multiple sources — user interviews, community posts, support chats, sales calls, native Fibery forms, and more — in one product feedback template.
🔗 Connect feedback to work
Link customer quotes to (sub)features, insights, or product components to spot recurring needs and prioritize development.
♟️ Use feedback to prioritize features
Back your ideas with data. Prioritize your backlog using the number of Feedback References, or any other prioritization method like RICE, Value/Effort score, or MoSCoW.
💌 Close feedback loop
Connect the customer feedback template to your CRM to keep up to date with requests. Invite customers who requested the feature to the beta test or share the good news about the latest release.
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