Policies:
Security
Your privacy and security are our top priorities. We strive to maintain the highest level of security without compromising performance or user experience so that you can focus on work and leave the boring (yet very important 🫡) things to us.
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Compliance
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SOC 2 Compliance

SOC 2 Compliance

We have a SOC 2 Type II report performed by an independent auditing firm certifying that our security policies and controls continuously meet the highest industry standards.

Learn more here and contact us at new@fibery.io to get a copy of the latest report.

SOC 2 Compliance

SOC 2 Compliance

We have a SOC 2 Type II report performed by an independent auditing firm certifying that our security policies and controls continuously meet the highest industry standards.

Learn more here and contact us at new@fibery.io to get a copy of the latest report.

GDPR

General Data Protection Regulation (GDPR)

We are committed to GDPR compliance and offer several data portability and management tools.

Learn more about GDPR in Fibery, including information about our practices, sub-processors, and our Data Processing Agreement.

GDPR

General Data Protection Regulation (GDPR)

We are committed to GDPR compliance and offer several data portability and management tools.

Learn more about GDPR in Fibery, including information about our practices, sub-processors, and our Data Processing Agreement.

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PCI DSS Compliance

All payments made to us go through our payments provider, Braintree. Details about their security setup and PCI compliance can be found on Braintree's security page.

Privacy Compliance

We take our privacy obligations — and the protection of your information — seriously, and we comply with all applicable privacy laws and regulations.

Learn more about Fibery’s privacy practices in our Privacy Policy.

Privacy Compliance

We take our privacy obligations — and the protection of your information — seriously, and we comply with all applicable privacy laws and regulations.

Learn more about Fibery’s privacy practices in our Privacy Policy.

Data Protection
We are committed to data protection practices that keep your data safe and under your control.
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Infrastructure Security

Fibery uses a reliable physical infrastructure and runs on a secure network that's built around data security to ensure that your information remains private, secure, and available.

Our servers are hosted on Amazon Web Services platform. The physical servers are located in AWS’s EC2 data centers.

Data Encryption

All Fibery web application communications are encrypted with Transport Level Security (TLS). We score an ‘A+’ rating on Qualys SSL Labs‘ tests. All data for Fibery is encrypted at rest.

Backups & Monitoring

We use AWS RDS’ backup solution for datastores that contain customer data. Data is automatically backed up every 10 minutes, and we keep daily backups for 14 days. On an application level, we store logs for all activity through Elasticsearch for 14 days.

Organizational security & Confidentiality

All Fibery employees receive ongoing training in information security, data privacy, and password security. All employee and contractor agreements include a confidentiality clause.

Product Security & Access
Our user management features help you control the platform's access and stay secure.
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Permissions

Collaborator permissions can be managed at the workspace level or at the group level (for teams on the Pro plan). These permissions allow you to control who you share a workspace or space with and whether they can modify the shared workspaces or spaces.

Permissions

Collaborator permissions can be managed at the workspace level or at the group level (for teams on the Pro plan). These permissions allow you to control who you share a workspace or space with and whether they can modify the shared workspaces or spaces.

SAML SSO

Fibery supports SAML-based Single Sign On (SSO) for teams on the Pro Plan.

SAML SSO

Fibery supports SAML-based Single Sign On (SSO) for teams on the Pro Plan.

IP Whitelisting

Fibery can be configured to only allow access from designated IP address ranges. These restrictions can be applied to all users.

IP Whitelisting

Fibery can be configured to only allow access from designated IP address ranges. These restrictions can be applied to all users.

Get in touch
Have questions about Fibery security, compliance, and access control?
Contact us at new@fibery.io and we'll be happy to help.
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