Creating and Using a Free Feedback Form Template

As a product manager, one of your primary responsibilities is to understand your customer’s needs and experiences. The best way to gather this information? A feedback form. Feedback forms are a crucial tool in your arsenal, allowing you to gauge customer satisfaction, improve products, and ultimately drive your business forward. This article will guide you through creating a free feedback form, crafting a simple HTML feedback form, and making a fillable feedback form. We’ll also discuss the best feedback form practices.

Creating a Free Feedback Form

There are countless online platforms that offer free feedback form templates, making the process of creating one straightforward and quick. Google Forms, SurveyMonkey, and Typeform are among the most popular.

1. Choose a platform: Start by selecting a platform that suits your needs. Google Forms is simple and integrates well with other Google applications. SurveyMonkey offers a more comprehensive analysis of the feedback. Typeform provides a more interactive and engaging form.
2. Select a template: Once you’ve chosen a platform, select a free feedback form template that aligns with what you want to achieve. The template should have a clear structure and include different types of questions (e.g., open-ended, multiple choice) to gather a range of data.
3. Customize the template: Tailor the template to your specific needs. Add, delete, or modify questions, change the color scheme or layout, and brand the form with your logo.
4. Share the form: After finalizing the form, share it with your customers. You can email the form, embed it on your website, or share it on social media.

Creating a Simple Feedback Form in HTML

If you prefer a more hands-on approach, you can create a feedback form in HTML. This requires some basic coding knowledge, but it gives you more control over the form’s appearance and functionality.

1. Start with the form tag: The form tag is the foundation of your feedback form. It tells the browser that there’s a form that users can fill out.
2. Add input elements: Input elements are the fields where users enter their responses. You can create text fields, radio buttons, checkboxes, and drop-down lists.
3. Include a submit button: A submit button allows users to send their feedback. Use the input type=“submit” attribute to create this button.
4. Style the form: Use CSS to style your form. You can change the color, font, size, and layout of your form to make it visually appealing.

Creating a Fillable Feedback Form

A fillable feedback form is a digital document that users can fill out on their computer or mobile device. You can create a fillable form in Word or Google Docs by inserting form fields (e.g., text boxes, checkboxes) into the document. Once you’ve added all the necessary fields, save the document as a PDF to preserve the fillable features.

The Best Feedback Form

The best feedback form is concise, clear, and easy to fill out. It asks relevant questions that provide valuable insights into the customer’s experience. Here are a few tips to create the best feedback form:

1. Keep it short: A long, exhaustive form can deter customers from completing it. Aim for 5-10 questions that get to the heart of what you want to know.
2. Mix up question types: Using a variety of question types (e.g., rating scales, multiple choice, open-ended) can keep the form engaging and provide more nuanced data.
3. Make it anonymous: If possible, make the form anonymous. Customers are more likely to provide honest feedback if they know their responses can’t be traced back to them.
4. Include a comments section: A comments section gives customers the opportunity to share thoughts that weren’t covered in the form’s questions.

In conclusion

Creating a feedback form is a straightforward process, whether you’re using a free feedback form template, coding an HTML form, or making a fillable form. The key is to keep the form short, clear, and easy to complete, ensuring you gather the valuable customer feedback you need to drive your product forward.