Keyguru customer storysee all customer stories

Product company 🚀

11-50 ppl 🎩

HoReCa Hardware+Software 👻

Switched from Jira 😎

How KeyGuru tracks hardware production and tests with Fibery

We use Fibery for:

• IT development management
• Manufacturing management of Boxes and Gatekeepers
• Sales process management (not CRM, but the interaction between IT, Sales, and Manufacture teams)
• Support call scripts and calls management
• Testing management
• Some HR processes (vacation, working hours for part-time work, etc.)
• Wiki and processes documentation

Here is how our workspace map looks like 👇

We used Jira, but it was not cost-effective and not so handy.

We choose Fibery for its flexibility. On top of standard Kanban for IT devs, we managed to

• track sales/manufacturing/test/delivery processes in a single place;
• get an instant view of what we have where, and when it could be done.

This is simply amazing — we are able to visualize processes exactly as we need.

• Ondra: “I like the domain flexibility the most. I can create multiple views for one data, turn it into a report and analyze it.”
• Jan: “Automation rules and action buttons! They are the key to productivity!”

• Not so good integration with Integromat.
• I miss view permissions for our entities and attributes. We can not use the current permissions model for the full HR management (salary) and project costs, as this data shouldn’t be available to everybody in our company.
• Ondra: “I miss the function to copy automation rules and buttons between entities — now I need to create the same button twice, i.e. for Stories and Bugs.”
• Jan: “I miss the ability to put Action buttons to Wiki pages or directly to views as big visible buttons. :-D I would like to make a manual with buttons.”