Michael Dubakov
Michael Dubakov
Founder, Fibery.io
Startup Diary

#51. Even more things in March and April 2023

TLDR: ๐Ÿ‡จ๐Ÿ‡ญ +1 Head of Marketing. ๐Ÿ‡จ๐Ÿ‡พ +1 COO. ๐Ÿ‡ต๐Ÿ‡ฑ +1 Customer Success Specialist. ๐Ÿ’ฐ $50K MRR. ๐Ÿณ -1 PR Agency. ๐ŸŒŠ Planning our true first offline company retreat. ๐Ÿ—บ๏ธ Map View. ๐Ÿ—ž๏ธ Documents improvements. โญ๏ธ Fibery + AI.

Flashback: โ€œ#50. Many many things in January and February 2023

+3: Customer Success Specialist, COO, Head of Marketing

In March and April, three people joined our team:

  • ๐Ÿ‡ต๐Ÿ‡ฑ Kseniya Piotukh as a Customer Success Specialist โ€œI know you are very cool so Iโ€™m happy to begin my journey with youโ€.
  • ๐Ÿ‡จ๐Ÿ‡พ Katsiaryna Skrobava as COO โ€œI am passionate about driving process improvement, enhancing operational efficiency, sales and marketing strategies and delivering exceptional customer experiencesโ€.
  • ๐Ÿ‡จ๐Ÿ‡ญ Robert Valu as a Head of Marketing โ€œIโ€™ve been in marketing/advertising pretty much my entire adulthood (I tried software engineering but after having built a more than buggy invoicing software on my own, it was beneficial for the whole industry that I gave up)โ€.

Now we are having a pause in our hiring activities to think deeper about the future and decide what roles we need most.

Now we can create Employees map right in Fibery
Now we can create Employees map right in Fibery

โญ๏ธ Fibery + AI

We released Fibery AI in April. Here is the blog post with more details about Fibery AI vision and future. We focused on three things:

We got tons of positive feedback and we use it ourselves to write release notes and tweets, categorize fuzzy information, summarize Intercom chats. AI in automations works surprisingly well and can save a lot of time already.

Fibery AI is ๐Ÿ”ฅโ€ฆ I know that you guys like to sound like an underdog but I really admire your way of execution! Masterpiece!

Check Fibery AI webinar to learn many useful use cases that will help you in your daily work.

๐Ÿ’ฐ $50K MRR and some metrics

Weโ€™ve reached the first serious milestone: $50K MRR. Our growth is not stark, but steady. We should increase our velocity and find some acceleration patterns. Luckily, we now have Robert (our new Head of Marketing). Our minimal viable target till the end of the year is ~$80K MRR.

Fibery MRR growth by month. Color is a year of first purchase.
Fibery MRR growth by month. Color is a year of first purchase.

Leads quantity is increasing last few months and in April we had a record this year (1350 leads). Weโ€™ve disabled paid advertising in March, but we have more and more organic leads (which is good).

leads

We also started to ask โ€œHow did you hear about us?โ€ questions during the registration process. Most people reply. Since this is a free-form question, we categorize answers using Fibery AI (and it works!). Here is the chart that shows the number of leads by source:

Fibery leads by source in the last few weeks. TikTok is surpisingly high...
Fibery leads by source in the last few weeks. TikTok is surpisingly high...

BTW, here is the prompt that does the categorization for us. This was a hard problem to solve in the past, now it took me 10 minutes to create this prompt and set up an automation that fills Source Category field.

"""
{{HOW DID YOU HEAR ABOUT US?}}
""" 
The text above is a source of a lead to our product. Categorize the text above to one of the source of lead category below. Here are categories: 

- Word of mouth
- Linkedin
- Youtube
- G2
- TikTok
- ProductHunt
- Article
- Medium
- Search
- Instagram
- Reddit
- Twitter
- Telegram
- Facebook (FB)
- Other

Return only category and nothing else. Do not include "Category"

๐Ÿณ -1 PR Agency

We collaborated with Headline media PR agency for 6 months to see whether Fibery is an OK case for PR. It appeared that it is not the case just yet. While they did a good job and Fibery appeared in dozens of publications, we did not get into major media resources.

Thus we decided to not continue the contract and think about PR later.

๐ŸŒŠ Planning our first offline company retreat

Fibery is a remote company with more than 30 people on board. We started to miss each other. A lot. Many people have never met each other. So we decided to have regular offline retreats to get together, discuss things, nail future plans, talk to each other, and form stronger relations.

Weโ€™ll have our first retreat in ๐Ÿ‡จ๐Ÿ‡พ Cyprus 8-13 May in beautiful villas near the beach.

villas

Everything is ready. Luckily, we have Kate (our new COO), so she organized everything. Weโ€™ll discuss the most pressing issues, like growth, and define the future of Fibery. Here is a part of our agenda:

Fibery retreat agenda for the last two days.
Fibery retreat agenda for the last two days.

๐ŸŽ Product Updates

DONE

In March and April, we had 8 releases with many many cool features. Here are the highlights:

๐Ÿชบ Nested Documents

You can now easily create a hierarchy of docs to better organize info. This works great for knowledge bases, customer support, notes, and even personal to-do lists.

๐Ÿ“ Location Field

The new Location field stores location as an address or coordinates, giving you more flexibility in how you manage your data.

Location field is great to store address or coordinates.

๐Ÿ—บ๏ธ Map View

Map View is a powerful feature that allows you to visualize entities on a map. With Map View, you can easily see where your customers and leads are located, plot properties for sale or rent, visualize services. You can see several databases in a single map, set map style, visible fields, filter, and color code markers.

Map of Museums in EU. Useless, but looks good.
Map of Museums in EU. Useless, but looks good.

Views nested within Documents

This lets you create local Views within Documents and rich text fields, making it easier to whip up temporary reports or dynamic data docs.

Relation filters & sort

When youโ€™re linking entities, you can set up filters to exclude done and archived work, remove irrelevant suggestions, and help maintain a proper process.

relation filters

Nested filters

With filter groups, you can combine the logical operators in any way you like:

Nested filter groups. And/Or/And/And/Or/...
Nested filter groups. And/Or/And/And/Or/...

Breadcrumbs in Search and in Views

Weโ€™ve added breadcrumbs into search results and all views, so now it is harder to get lost in Fibery.

Breadcrumbs in views
Breadcrumbs in views

IN PROGRESS

Check Fibery Roadmap to get more details.

  • ๐Ÿ—ป Images on Board View
  • ๐Ÿ“ฆ Files in Documents and Rich Edit fields
  • โš’๏ธ Workspace Settings re-design
  • ๐Ÿคฏ Per-entity permissions
  • ๐Ÿคž New Table View prototype
  • ๐Ÿ‘ฏโ€โ™€๏ธ Find duplicate and similar things

๐Ÿงˆ One-liners

โ›„๏ธ Random

Random image from our Slack

Fibery life-cycle
Fibery life-cycle

Random link from our Slack

Space Elevator is a cool visualization project.

Random tweet from our Slack

Random post in #cortisol ๐Ÿฅฒ channel

Several times recently I tried to find Slack channel inโ€ฆ Fibery

Random posts in #dopamine ๐Ÿ˜ channel

We want to migrate because we are unhappy with ClickUp, mainly because the performance has gotten so bad. And I found Fibery in the ClickUp support community because somebody mentioned, โ€œYou should move there [to Fibery]โ€œ.

P.S. Some part (small one) of this text was written by Fibery AI Assistant ๐Ÿณ.

P.P.S. Join Fibery Community! ๐ŸฆŠ