Balanced scorecard

The Balanced Scorecard (BSC) is a strategic planning and management framework used to align business activities to the vision and strategy of an organization. It typically breaks down into four perspectives: Financial, Customer, Internal Processes, and Organizational capacity.

Ensure that your objectives, key results, and initiatives cover all four perspectives of the Balanced Scorecard:

  • Financial: Focus on financial performance and profitability.

  • Customer: Concentrate on customer satisfaction, retention, and market expansion.

  • Internal Processes: Improve operational efficiency and process effectiveness.

  • Learning & Growth: Enhance employee capabilities, innovation, and organizational culture.

Review and Iterate:

Regularly review your progress against the key results. Adjust your initiatives as needed to ensure they remain aligned with your objectives and continue to drive the desired outcomes.

Each time any Key result is updated, it's "Last updated" field will be populated automatically

  • Tip: Use monthly or quarterly check-ins to track progress and make necessary adjustments.

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